What maintenance includes
Maintenance covers everything that keeps your product healthy, secure, and performing well.
Security patches
When vulnerabilities are discovered, we patch them fast. Critical security issues are addressed within 24-48 hours. You stay protected without having to track security bulletins yourself.
Platform updates
CMS updates, framework upgrades, dependency updates. We apply them monthly on a scheduled basis. Updates are tested before deployment to ensure nothing breaks.
Plugin and package updates
WordPress plugins, npm packages, composer dependencies. We keep everything current and compatible. Outdated plugins are one of the most common security risks.
Backups
Regular automated backups of your site or app. Standard frequency is weekly, but we can adjust based on how often your content changes. Backups are stored securely and tested for restoration.
Uptime monitoring
We monitor your site 24/7. If it goes down, we know before you do. Monitoring catches outages, slow responses, and SSL certificate issues. You won’t be the one finding out from a customer complaint or a missed sale. We catch problems early and often have them resolved before users notice.
Performance monitoring
We track load times, Core Web Vitals, and server performance. When something starts degrading, we catch it early before users notice.
Monthly reports
Every month you receive a summary of what we did:
- Updates applied
- Backups completed
- Uptime statistics
- Performance trends
- Issues identified and resolved
- Recommendations for improvements